While the network of networks for public sector organisations is gathering pace, my latest piece for Guardian Government Computing examines the obstacles that could lie ahead for greater take up of shared services:
In austere times, the sharing of services – from back office processes to communications infrastructure and software – is viewed as a simple way to cut duplication and generate efficiencies.
But cost-cutting aside, the take up of shared services may get a further boost from the PSN (public services network). It is anticipated that as many as 80% of public sector employees, or four million individuals, will be using the PSN by the end of 2014, and the two key frameworks that govern the network of networks are expected imminently.
The government hopes the PSN will provide a significant support for the shared services approach, helping organisations to change the way they work together. If that vision is to become reality, there could be more than one bump in the road, according to chief information officers (CIOs). Linda Herbert, director of IT at the Crown Office and Procurator Fiscal Service (COPFS), recognises the timing of the PSN is expedient.
To read the rest of the feature, please click here.