Category Archives: The Sunday Times

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The Friday Update 7: Using the cloud to disrupt the business in a secure manner

First up this week are a couple of articles I had published in The Sunday Times for a Raconteur supplement on cloud computing. The first article – on disruptive business models – highlights how the cloud has reached a tipping point, as buying IT on demand has moved to the core of technology provision with organisations using it to transform their operations.

The features quotes a range of independent experts and CxOs who are using the cloud as a platform for change. One of these individuals is Alex Hamilton, co-founder and chief executive of Radiant Law, an innovative and high-tech commercial contracts firm that uses the cloud to communicate and collaborate with staff and clients:

“We’re continually looking for better ways to serve the needs of our clients. The cloud provides the base layer that allows us to run our firm effectively, but it also allows us to experiment. The future of our business is tightly linked to the cloud.”

The supplement also included an article on the top five unusual for the cloud, from keeping animals fed and happy to bringing the written word to life. Independent publisher Faber & Faber is using cloud platform Box to manage incoming manuscripts from draft to final approval. Jim Lindsay, integration specialist at Faber & Faber, says the system is helping the firm embrace the digital world:

“Content is central to what we do and cloud computing makes content easily accessible for all staff, no matter where they are located in the world.”

Moving to the cloud involves a careful consideration of information security. Yet another article by me for ZDNet this week suggests most businesses are badly prepared when it comes to dealing with cyber attacks. Despite almost constant warnings about security threats, most companies rate their cyber resilience as low, even though they spend a huge chunk of their IT budgets on security.

Focusing on risk management is crucial, says Colin Lees at BT Business, whose main aim is to ensure potential points of entry are locked down. People policies are also important and he says BT has a range of plans and procedures for key areas, including building security, system access, and worker behaviour, in terms of education and training:

“The key to success is risk management, with an appropriate level of spend. You have to be prepared to invest. When I speak to other CIOs in other sectors, I sometimes find there’s less investment in security than at BT. Being so network-oriented means it’s a crucial area of IT spend for us.”

As mentioned in my last update, I’ll be writing more skills-based articles for The Register in coming weeks. My next article will focus on the role of the CDO. If you have an angle or an idea, drop me a line. I’m also always keen to hear from CIOs and independent experts who have an opinion or responsibility for areas of Europe beyond the UK. Just drop me a line if you’d like to get involved at mark.samuels@gmail.com or mark@samuelsmedia.co.uk.