Category Archives: Government Computing

Is the PSN really a shortcut to shared services?

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While the network of networks for public sector organisations is gathering pace, my latest piece for Guardian Government Computing examines the obstacles that could lie ahead for greater take up of shared services:

In austere times, the sharing of services – from back office processes to communications infrastructure and software – is viewed as a simple way to cut duplication and generate efficiencies.

But cost-cutting aside, the take up of shared services may get a further boost from the PSN (public services network). It is anticipated that as many as 80% of public sector employees, or four million individuals, will be using the PSN by the end of 2014, and the two key frameworks that govern the network of networks are expected imminently.

The government hopes the PSN will provide a significant support for the shared services approach, helping organisations to change the way they work together. If that vision is to become reality, there could be more than one bump in the road, according to chief information officers (CIOs). Linda Herbert, director of IT at the Crown Office and Procurator Fiscal Service (COPFS), recognises the timing of the PSN is expedient.

To read the rest of the feature, please click here.

Ian Watmore on security, social media & citizen engagement

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My interview with Ian Watmore for Guardian Government Computing, where the Cabinet Office permanent secretary talks about IT’s role in public sector projects, social media for citizen engagement and how the government is a hacking trophy:

Former government chief information officer (CIO) Ian Watmore might be new to the position of Cabinet Office permanent secretary, but he still recognises that digital technology presents a significant opportunity for the government to engage with citizens and shape the future of public services.

Watmore, who spent the last year or so operating as the chief operating officer for the government’s Efficiency and Reform Group, was recently appointed to his current role to help fill the leadership void following Sir Gus O’Donnell’s retirement from the role of cabinet secretary.

“The new generation of politicians really understand technology,” says Watmore. “It’s a business issue that is on the top table in every department in Whitehall.”

The elevated position of technology, according to Watmore, has been inspired by the increasing digital element of public policy and the growing desire of UK citizens to access public information online.

To read the rest of the feature, please click here.