Author Archives: mark

Summer edition of CIO Connect magazine

The summer edition of CIO Connect magazine is out. Very pretty it is, too – with some lovely illustrations of wildlife, including butterflies and giraffes. There’s also some interesting written content, including exclusive interviews with new City University London CIO Andrew Abboud and Nick Masterson-Jones, IT director at VocaLink.

Here’s the full list of featured CIOs and business leaders. As ever, thanks to all contributors for your time:

  • Andrew Abboud, CIO at City University London
  • Ben Verwayeen, CEO at Alcatel-Lucent
  • Peter Sondergaard, senior vice president, Gartner
  • David Hopkins, regional IT manager at Park Plaza Hotels
  • Peter Cochrane, former BT CTO and now chairman of Cohrane Associates
  • Ian Cohen, former CIO of Associated Newspapers and MD of The Simply Great Group
  • Prof. Leslie Willcocks, director of outsourcing at the London School of Economics
  • Mark Reece, director of development at the London Stock Exchange
  • Karl Deacon, CTO at Cap Gemini
  • Dan Solace, responsible for high performance computing at Thomson Reuters
  • Philip Buckley-Mellor, designer at BT Vision
  • Tom Kilroy, vice president at Intel
  • Paul Calleja, director of high performance computing at the University of Cambridge
  • Peter Cheese, managing partner for talent and organisation performance services at Accenture
  • Rob Rice, head of leadership at Atos Consulting UK
  • David Rigney, group operations director at Nationwide
  • Dominic Batchelor, senior associate at Ashurst LLP
  • Les Taylor, director for business development and information services at the Disposal Services Authority
  • Nick Masterson-Jones, IT director at VocaLink
  • Chris White, firmer IT director at Ashurst LLP
  • Paul Woobey, CIO at the Office of National Statistics
  • Tim Mann, CIO at Skandia UK
  • Mykolas Rambus, head of IT and special projects, Forbes
  • Dave Williams, IT director at Confused.com
  • Gerhard Eschelbeck, CTO at Webroot Software
  • Anne Moises, CIO at Scottish Government
  • Anne Weatherston, group CIO at Bank of Ireland
  • Diane Bryant, CIO at Intel
  • Andy Beale, technology director of enterprise operations at Guardian News & Media
  • Christine Ashton, group IM Ssrategy and technology director at Transport for London
  • Sanjay Mirchandani, CIO at EMC
  • Richard Page, international purchasing director at Compass Group
  • Karen Bridges, acting head of transformation development corporate business change at Birmingham City Council
  • Glyn Evans, corporate director business change at Birmingham City Council
  • Andrew Coulson, COO at Dimension Data
  • Tony Bates, COO and group CFO at Colt
  • Daryl Scales, UK finance director at Enterprise Rent-A-Car
  • Andy Ross, CITO at SHL
  • Zafar Chaudry, director of information management and technology at Liverpool Women’s NHS Trust
  • Spencer Mott, CISO at Electronic Arts
  • David Bason, IS director at Shoosmiths

The new rules of social networking

Social networking is great. You can use Facebook to see photos of people you lost touch with years ago, celebrating the birthday of someone you don’t actually know. You can use LinkedIn to hype yourself up as the latest, greatest ‘social media guru’. And you can use Twitter to find out that loads of people got up this morning, ate some food, listened to a bit of music, were busy at work, went home, watched TV and went to bed.

But social networking is also a bit odd. I was watching the news on TV earlier and there was a lot of coverage of Peter Harvey, the teacher from Mansfield who has been charged with attempted murder. After I’d finished my fix of retro information gathering (news on the TV), I went all Web 2.0-tastic and did a search for the teacher on Facebook. And there was quite a bit of stuff, some of which surprised me – names, alleged actions, etc. You know, the kind of stuff the retro media aren’t mean to print in case of prejudicing a trial.

But all that stuff is fair game in the world of social networking. Isn’t it?

Wimbledon is rubbish

I love major sports events and major sporting venues. Actually, I love rubbish sports events and rubbish sporting venues, too.

I remember dragging my wife to watch Austrian non-league side FC Eurotours Kitzbuhel in a pre-season friendly. We were on holiday; it was her special treat. We’ve also watched old men bowling in Malta and she’s been spoilt with visits to a bunch of empty football grounds across Europe.

Sportplatz Kitzbuhel: Why my wife loves me

Sportplatz Kitzbuhel: Why my wife loves me

Sometimes major sporting venues are more than the sum of their parts. Snooker at The Crucible in Sheffield really has to be experienced. It’s a pretty awful theatre that – somehow – comes alive during the snooker. I think it’s the quiet intensity of having to sit in silence, watching a couple of blokes in suits smacking balls round a table with polished sticks.

Cricket at your regular haunt – Edgbaston, in the case of my youth – is also great. Especially during mid-week county matches, when the only people there are you, your unemployed mate and pensioners. And watching football live is always wonderful, of course.

But Wimbledon is rubbish. Thanks to our overuse of aerosols and rack-mounted servers, it’s normally too hot – despite everyone saying it always rains. And it’s always too busy. Unless you queue for 17 days, you can’t get on the main courts – which means you spend hours trailing round the minor courts, watching amateur British players lose stinky mixed doubles matches.

Other venues have an aura and a sense of excitement. Wimbledon doesn’t; it’s just full of people in caps, who eat too many strawberries and drink too much Pimm’s. It’s like the Chelsea Flower Show, actually – boring, busy and over-rated.

Don’t bother going to Wimbledon. It’s one of those rare events that’s actually more enjoyable on television. Again, like the Chelsea Flower Show.

CIO Connect forthcoming features

I’ve been getting a bunch of emails from PRs that are pitching for what they believe to be forthcoming features in CIO Connect. The pitches are always welcome – but many of the suggested features have already been written and are about to be published.

Take the corporate social responsiblity (CSR) feature, which has received a lot of attention in the last week-or-so. Some nice ideas, too. The problem is that the feature is due to come out in July’s spring edition and was finished a long time in advance. I’m actually now working on content for the autumn edition, which goes to bed mid-summer.

One PR told me she’d got the details for forthcoming features from ‘Features Exec’. It’s a regularly repeated story – don’t believe everything you read on a database; better to get it from the horse’s mouth (in this case, me). Here’s what I’m currently working on for the autumn edition:

  • Hyperconnectivity – How can collaborative technologies help CIOs to boost connectivity? Potential areas include mobile devices, next-generation web and the future office.
  • Information management – How can CIOs control information management? Potential areas include content management, security, next-generation search and retrieval.
  • Executive partnership – How can IT leaders create effective partnerships with other executives? The feature will draw on the significance of senior team relationships.
  • Finally – and as ever – I’m also looking for interesting business people with an interesting story to tell. So, that might be CIOs, it might also be other c-suite executives, business gurus, leadership experts and futurologists.

There’s also the back page slot, which gives technology chiefs the chance to talk about out-of-work interests (we’ve recently had mountain climbing, round-the-world sailing and marathon running). Ta.

Turn that bloody noise off

So, I was on my third Tube home tonight (I had to get a combination, due to the Underground strike) and there was a woman sitting next to me, busily telling her mate on the phone about:

  • How she was going to have to leave the band because her non-understanding manager wanted her to go to LA and record a song that isn’t ready.
  • And, anyway, she wants to do this other gig for a car company at some festival. And she’s going to get loads of cash for it. Amazing.
  • And the manager only mentions LA because it will make her come running. But not this time. Oh, no. In fact, she might even leave the band.

Yeah, you show them. And while you’re at it, leave the train, too – and take your loud, boring, self-indulgent conversation with you. Talking of self-indulgent musicians…

Prior to my two-year-old daughter being born, I used to waste hours cutting up existing records, making loops and creating new tracks. My wife hates them, which is the main thing: “Turn that bloody noise off,” would be her review.

Another top five games for a little girl

My daughter is now fast approaching two and a half years old. Seeing as a month or two in a small child’s world is equivalent to a couple of years in a balding father’s life, I thought I would update her list of favourite games. Some of the old favourites – Shop, Cave, Doctor’s – are still popular. But some new entrants are favoured, too:

  • Garage – My daughter recently acquired (via the kind benevolence of her Nanny at a car boot sale) a retro Fisher Price garage. Fisher Price people and their cars do not staff the garage. Vans, sports cars and a tractor – all gifts from her Nanny to play with on the garage – run the establishment.
  • Piggy and Daddy – More a song than a game, this synth-backed classic has it all. Demo tune three on my daughter’s Xmas present keyboard is otherwise known as ‘Piggy and Daddy’, a catchy ditty about a man, his daughter’s puppet pig and the fact that they are such good friends.
  • King of the Castle – I get to act like an idiot and climb ‘the seven year old and over’ climbing frame when we visit the local play park. The reason is that my daughter hangs around at the bottom, telling me she is the Dirty Rascal. When Mummy is there as well, the Dirty Rascal – and her associate – becomes the Gruesome Twosome.
  • Animals in the Tree – When we leave the play park, we hit the trees in the big park. Toys are told to climb the tree and then my daughter shouts: ‘Be careful’. Subtle variants include ‘Climb the Tree’, while Daddy has to hold his daughter as she (pretends) to climb the tree, and ‘Look for Creatures’, an investigation into ants living on the trees.
  • Upstairs – Which basically involves going upstairs and playing a series of games with the soft toys, such as ‘Shop’ and ‘Cave’. Looking out the upstairs window is popular, too – especially when Mummy walks past or an Ocado van drives past. Or the man opposite arrives home from work. And opens his front door. Which he does, strangely, every day.

The irony of Toy Story

Regular readers (hello, Mum and Louise) have complained that they want me to post more stuff about my daughter. I am about to grant their wish. Kind of.

So, one of the joys of having a little child is that you can watch Disney movies for hours and hours on end. And I mean hours. Bambi was a recent favourite, though we have to fast forward the bit where Bambi’s Mum ‘goes’ and the whole second half of the movie when Bambi and his chums become old. Apparently, babies are best.

My daughter is also obsessed with her toys coming to life, which made Toy Story an obvious purchase. Bought last week, both Toy Story and Toy Story 2 have now been watched within an inch of their digital lives. The second film – in case you’ve forgotten – is a morality tale (what else? After all, it is Disney) about grown ups collecting toys, when they should really be played with by kids.

So, we’ve loved the films and the characters, such as those cool, green aliens that go ‘Oooooh’. My wife remembered we had one of the little aliens upstairs. Even better, the alien key ring was still in its packaging. Which meant I was able to pass it off to my daughter as a ‘new toy’, rather than a piece of tat I’d forgotten that was stuck at the bottom of the wardrobe.

First, it seems weird that I’d kept the toy in the packaging. Was I keeping it fresh to auction at some later date? No, I’d simply bought it in the US and lobbed it in the wardrobe. As I said, I’d forgotten about it – honestly.

So, I gave the toy to my daughter. And then the obvious thought entered my head: was my packaged alien key ring actually worth something? After she tore open the packaging, I checked eBay and found stacks of ‘pristine’ collectables for sale. Err, great. But isn’t that slightly crap?

And even worse, I bought both DVDs – because they were cheaper in this form – in a ‘Collectors’ Special Edition’ box. Which is even more ironic, seeing as the makers of the film have endorsed the ‘collectability’.

Toy Story 3 is out next year, which is great. So, expect more collectables and limited edition Buzz Lightyears. And as my daugther said to her Mummy just three minutes ago: “When’s Christmas?”

Hey, now that’s irony. And the key ring is worthless, by the way.

Spring edition of CIO Connect magazine

I was on holiday last week, during which time the sparkling spring edition of CIO Connect magazine hit the desks of the UK’s key IT leaders. In the lead-up to the release of the magazine, I’ve been busy modifying the content to include more forward-looking elements.

The changes are represented in ‘Foresight’, a new introductory section to the magazine that identifies the business and technology issues that will impact the work of CIOs in the next year-or-so. In short, change in business IT is so rapid that there is little point having a discussion about the here and now. CIO priorities are always about helping the business to work smarter and the ‘Foresight’ section will help IT leaders as they attempt to establish a competitive edge.

There are several other subtle changes in the spring edition, too – including more boxes and summary points in the main features. The aim is to give time-precious CIOs as much information as quickly as possible. As ever, the edition includes a series of exclusive features:

  • Globalisation at Procter & Gamble – featuring Filippo Passerini, global CIO at Procter & Gamble, and Karen Winney, business services director for UK, Nordic and Ireland at Procter & Gamble
  • Innovation and transformation at ITV – featuring Richard Cross, group technology director at ITV
  • Equal opportunities in IT – featuring Intel CIO Diane Bryant, Scottish Government CIO Anne Moises and Christine Ashton, IM strategy and technology director at Transport for London

Finally, here are a list of the IT leaders and business experts that appear in the issue. As ever, thanks to all that contributed their time and thoughts:

  • Richard Cross, group technology director at ITV
  • Jon Inch, CIO at Christie’s
  • John Suffolk, Government CIO
  • Filippo Passerini, global CIO at Procter & Gamble
  • Karen Winney, business services director for UK, Nordic and Ireland at Procter & Gamble
  • Diane Bryant, CIO at Intel
  • Anne Moises, Scottish Government CIO
  • Christine Ashton, IM strategy and technology director at Transport for London
  • Tania Howarth, CIO at Birds Eye Iglo Group
  • Stephen Entwistle, financial director of McKeowns Solicitors
  • John Thorp, chairman of the VAL IT Steering Committee at the IT Governance Institute
  • David Woodgate, chief executive of the Institute of Financial Accountants
  • Robin Dargue, CIO at Royal Mail
  • Karl Deacon, CTO at Capgemini
  • Neil McGowan, IT director at JD Williams
  • Tim Mann, CIO at Skandia UK
  • Olivier Uytterhoeven, director of IT at Starwood Hotels
  • Nathan Marke, CTO at 2e2
  • Tony Eccleston, partner at Ernst & Young
  • Steve Pikett, head of IT at Rothschild
  • Paul Mockapetris, domain name system (DNS) inventor and chairman of Nominum
  • Martin Roesch, founder and CTO of Sourcefire
  • Professor Soumitra Dutta, Roland Berger Professor of business and technology at business school INSEAD
  • Rob Spencer, senior research fellow at Pfizer
  • Ray Johnston, group IT operations manager at Aspen Insurance UK Ltd
  • Euan Semple, social media consultant and former BBC technology chief
  • Richard Moross, chief executive and founder of online printing company Moo.com
  • Peter Hinssen, programme director for Realising Business Performance Through IT at the London Business  School
  • Dr Martin Clarke, director of general management programmes at the Cranfield School of Management
  • Ian Cohen, former CIO at Associated News and managing director of SimplyGreatConsulting.com
  • Ian Buchanan, former CIO at Alliance & Leicester
  • Baroness Eliza Manningham-Buller, former director general of MI5

Twenty albums that rocked my world

I am off work at the moment – which gives me the opportunity to have a look at the blog and ponder life’s great curiosities. Which brings me to the subsequent list; the 20 albums that have had the biggest impact on my musical listening habits. It’s a kind of chronology and they’re not necessarily my favourite albums – but many would be near that collection, too.

  • Nik Kershaw – Human Racing: ‘The Riddle’ was my first album but ‘Human Racing’ is better; ‘Wouldn’t it be good’ still sounds fantastic.
  • Jane Wiedlin – Fur: The sound of travelling around Birmingham in the late 80s. Wonderful and melancholic dub pop.
  • Pet Shop Boys – Please: Just fantastic. Consistent pop crafters for 20-odd years, ‘Please’ remains their finest moment. Some of the electronics sound amazing; MGMT but two decades earlier.
  • The Human League – Dare: As above, amazing electronics. ‘Reproduction’ – with its pretentious art pop – introduced me to the The League. Then I fell in love with ‘Dare’, whose Casio-led notes sound mega cool today.
  • Prefab Sprout – From Langley Park To Memphis: ‘Steve McQueen’ is peerless but ‘Langley Park’ sucked me in. Lovely and lilting.
  • New Order – Technique: I bought ‘Technique’ on my 15th birthday. For about three years, I was obsessed with New Order and Joy Division.
  • Cocteau Twins – Heaven Or Las Vegas: Just an amazing sound; a wonderful blend of pop and discordant guitar.
  • Slowdive – Just For A Day: I borrowed the album on cassette from someone at school and played it on my Walkman. I can remember thinking it was pretty special.
  • My Bloody Valentine – Loveless: Alternate tunings and a fabulous wall of sound. Still listen to ‘Loveless’; still finding something new buried in the noise.
  • Bark Psychosis – Hex: Incredible, jazz-tinted post-rock. The soundtrack to my years as a postgraduate time-waster.
  • Global Communication – 76:14: I liked Aphex Twin, too. But Global Communication’s epic ambience spent more time on my stereo.
  • Dubstar – Disgraceful: A kind of mixed-up pop version of all of the above; pop, dub, shoegaze – sweet and under-rated.
  • Red House Painters – Red House Painters (Rollercoaster): Sadcore at its finest. Being sad has never sounded better.
  • Sigur Ros – Ágætis Byrjun: The first convincing shoegaze album since Slowdive’s mid-90s demise; Sigur Ros’ subsequent global success was surprising and marvellous.
  • Brian Eno – Music For Airports: Nothing and everything happens. It just builds and builds, slowly and repetitively.
  • Thomas Newman – American Beauty: I love Thomas Newman. His scores are off-kilter and intriguing.
  • Mahogany – The Dream of a Modern Day: Like a shoegaze Stereolab, with layers of effects-laden guitars.
  • M83 – Dead Cities, Red Seas & Lost Ghosts: French nu-gaze from ultra hip Euro stars.
  • Ulrich Schnauss – A Strangely Isolated Place: The sound is both familiar and different. Layered like the shoegaze and post-rock albums of the 1990s, but with an electronic twist.
  • Stars of The Lid – And Their Refinement Of The Decline: Slow, droney and unbelievably elegant.

No more community

When I was little, community was the first word in ‘community centre’. It still is, of course – even if I no longer live in the countryside and my small world no longer revolves around a small building in the middle of a small village.

While community centres still exist (I think), the word community seems to have taken on a life of its own. Rather than just a simple adjunct to another word, like centre or rural, community is a term imbued with its own connotations.

When TV reporters head into the field (usually a place, rather than a green piece of land), they refer to the community – they talk about the ‘reaction of the the community’, ‘the feelings of the community’. With a knowing tone, we are all supposed to know what they mean – we’re supposed to feel their interviewees’ collective pain. Because in the end, we’re all part of a wider and understanding community. But are we?

I would suggest not, actually. What we actually have is rampant individualism, and what was started in the 1980s has come to a head in the consumer and celebrity-obsessed noughties. The internet isn’t (always) helpful. Web 2.0 is meant to be about collaboration and community but often becomes manifest as individualism, with everyone worried about their presence – look at my Twitter page, pay attention to what I think, please read my blog. Talking of which, please read my blog.